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You had a vision in your mind about your business. Is that vision still a shining dream on a distant hill? We have helped independents since day one, and we're well acquainted with the "skinny branch". No matter where you are in your journey, with The Contractor's Friend, you're closer than you think.
Franchisee standards or Franchisor standards: which should be higher?
Franchisee standards. They could never be lower, they would cease to be standards. Learn how to drive your own bottom line and become your brand leader.
Play on a big stage? So does Matt. We've Trained the Trainers and Consultants you use consistently. Matt has trained well over 100,000 people in his public speaking career, and many of the existing Best Practices membership groups. Informed, expert, high-energy keynotes, breakouts and speeches are Matt's hallmark.
"Warning! 'Can-do' speeches and pep talks are NOT sales training. Most sales training seminars have no significant lasting effect on SALES! Matt Smith teaches you the science of sales–-the things that your people can do on each and every call that will boom sales at your company. Matt's workshops are NOT for the faint of heart. His dynamite delivery is life changing. Ready to rock your world... and skyrocket sales? Experience Matt Smith's Sales Summit. And skip the pep talks."
"I was blown away. I was sitting at dinner with Matt and my father in 2024. He had just delivered nearly a year’s worth of sales training and I just couldn’t believe what I was hearing. As I was remarking how much energy and versatility Matt had, my dad was reminiscing about Boot Camp with Matt in 2000. It hit me that the guy’s energy and passion hadn’t diminished one bit. His expertise had grown orders of magnitude. Matt was my first sales trainer more than 20 years ago. I haven’t met a contractor he couldn’t help."
"It's no exaggeration that every fundamental skill I pay attention to was formed and honed while I was at The Contractor's Friend with Matt Smith. It's not just systems and unlocking bottlenecks. The guy has a gift. He will move your techs. He's the best communicator I've ever seen."
"Hey Matt, this is Ari from Precision and I really wanted to thank you for all the things you taught me over the last few days. I went out with intent DAY ONE after your Sales Summit and did 16k in sales using some things you taught me. 10/10 would attend again! Powerful stuff!"
"I've Known Matt for more than 20 years. His sales systems and training formed the fundamental basis to everything that we did at Winters Home Services. If “Fundamentals are the Key to Success” means anything to you, my recommendation is to get yourself and your technicians to Matt Smith. It’s your future. You decide."
"Matt took a guy with 20+ years’ experience in sales to a whole new level. I found myself using his techniques daily now, and it’s working every time. THANK YOU MATT. Can’t wait to see you in Georgia again!"
Rookies and Old Dogs alike find the gradual gradient and snippet-sized discussions and assignments illuminating and easy to navigate. Their sales grow immediately and a common vocabulary about sales is built, re-built, or emphasized within your culture.
"Hey how much is it to replace a toilet? What's your hourly rate?" Our most volatile expense dynamic is marketing and advertising. If the best your CSR can do is "I'm not a Technician..." , how comfortable are you with your company's expertise, reputation, and market penetration?
Teamwork, Leadership, Coaching, and Training for all the management posts in contracting. From Training the Trainer to the Service Manager's Gameplan, we work with leadership teams and organizations from Mom & Pop to private equity giants.
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